Friday, April 8, 2011

The UTC Acquisition of GE Security -- the Branding One Year Later

Brand transitions don't happen overnight, and it's been one year since UTC bought General Electric's GE Security group.  At UTC's ISC West reception, UTC Fire & Security, Global Security Products President Mark Barry reviewed the group's brand positioning and took questions from the audience. 

The following text summarizes UTC's branding and positioning at the ISC West security show, some of it new, some of it simply clarified and reinforced.

From the top:  United Technologies Corporation (UTC) (NYSE: UTX) is one of the world's largest companies -- larger than Apple, Dell, Cisco, UPS and PepsiCo, just to name a few, according to the Fortune 500 rankings.  They own Carrier (HVAC), Otis (Elevators), Pratt & Whitney (aerospace) and more. Total UTC annual revenue is about $54B.  About 12% of that revenue (still a huge number) comes from the UTC Fire & Security business unit which is made up of three sub-business units: Global Security Products, Global Fire Products, and Fire & Security Services.

The Global Security Products (GSP) business unit was the one that exhibited at ISC West, so let's focus most of our attention on that BU and its four major brand groups:
New Signage in UTC's ISC West Booth
Interlogix:  Interlogix represents primarily UTC's video (UltraView, TruVision, etc.) and intrusion detection products, for both residential and small-to-medium commercial markets, as well as some networking and fire products. Interlogix products primarily move through the dealer and distributor channels.

The Interlogix brand umbrella includes the formerly-owned-by-GE residential alarm business. The UTC-GE deal gave UTC a 10-year license to use the GE name.  However, UTC has resurrected the Interlogix brand name and intends to move along the retirement of the GE branding well in advance of the ten-year deadline.  (More info on Interlogix sub-brands can be found in the following company press release.)

Lenel:  The Lenel brand will continue to represent the integrated, enterprise security management system products including OnGuard, SkyPoint, Facility Commander and Picture Perfect.  Its products primarily move through the integrator/VAR channel to commercial and government customers.

Onity:  Electronic locks, in-room safes and energy management solutions for specific verticals including hospitality and education fall under the Onity umbrella.

Supra: This brand encompasses key management systems including the modern version of a real estate agent's key lock box...still hanging off the doorknob of the for-sale home, but now opened by a smart phone instead of mechanical pushbutton.

Each of the four brands will operate as individual businesses, with dedicated product development, customer support and sales teams.

And in separate UTC branding news, UTC Fire & Security's Fire & Security Services business unit has realigned its US services businesses under the Chubb brand, all the way down to the branding on the vehicles and uniforms (press release).  And back in May of 2010, the company announced the use of Edwards as the company name for its fire detection and alarm business (press release).

In summary, within UTC Fire & Security's three business units -- Global Security Products (Interlogix, Lenel, etc.), Global Fire Products (Edwards, etc.), and Fire & Security Services (Chubb, etc.) -- we see UTC resurrecting and maintaining the brands they feel have market equity.  And they're retiring dozens of other brands, often a painful but necessary step for an acquisitive company intent on further consolidating this fragmented industry.


UTC was sporting a brand new booth at this year's ISC West show, and it offered them an opportunity to display all four GSP brands -- Interlogix, Lenel, Onity and Supra -- within the same booth footprint for the first time. Designing and building a new booth of that size costs in the neighborhood of a quarter of a million dollars, clearly indicating UTC is committed to spend money to support the rebranding initiative.


Best regards,
Scott Howell
All Tech Marketing
scotthowell949@gmail.com

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Thursday, April 7, 2011

Using Twitter to (Virtually) Visit a Tradeshow



So you can't make it to the big [insert your industry] tradeshow this week...  Well, thanks to modern technology, you can visit any show from afar.  This article will show you some of the ways to keep up with tradeshow happenings and news from your office. We'll use the ISC West Exhibition & Conference as an example, but this could be done for nearly any event.

Twitter for ISC West

I'd be rich if I had a nickel for every time I've heard, "What's all the fuss about 'twitter'? I don't get it."  I'll I can say is, "Learn it!"  

In a future post here, I'll give you the no-fluff 411 on just what you need to do to quickly learn Twitter. And if you can't wait, you can go to twitter.com and enter this search string: #ISCW11 OR #ISCWEST OR "ISC West" 

Here's a selection of tweets during Day 1 of the ISC West exhibition showing the varying types of information offered up by on-site tweeters.

Some tweets are of the research or educational nature:
 
Many tweets are reflections of what other people found of interest:
 
 
 
  
Some tweets are undisguised promotions. Hey, these suppliers paid a lot to exhibit at the show, so I applaud them for investing a little extra effort to try to get people to their booth.




Here's someone using Twitter to set up appointments (the "DM" instructs readers to "direct message" the author with a meeting request). I'll check with him later to see if he got any takers.
 
And of course, for those inclined, the twitter stream can keep you up to date on who's attending what parties and events.
 
  
Twitter even enables one to reach out to the security community for a helping hand. (I bet he found someone to lend him a charger!)

Beyond the Tweet

Other ways to keep up on the ISC West show and the industry from afar:

·    Peruse the blogs and other show-specific coverage.  Bookmark your favorite media companies (often, magazine websites are good), consultants, analysts and vendors.   Two examples:  

·    Video feeds:  Tune into live and recorded video feeds from ISC West:  

·    Virtual Tradeshows:  Gaining in popularity, these web-based events bring suppliers and end-users together online for product demos and education. I'm sure they'll be one scheduled soon. Previous events might be archived for review. Here's one put on by Security/SDM magazines:  http://www.isecuritytradeshow.com/


So, please join us at the show...even if it's virtually!

Best regards,
Scott Howell
All Tech Marketing
twitter:  @ScottHowell 
  
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